Protection from the angry typers
The power of word of mouth has been heightened in this modern tech age, without the presence of any actual voices at all.
There are so many platforms out there whereby customers can influence the future success of your product – a couple of good reviews can set you up perfectly but negative ones can be catastrophic. This minefield is being cleared by Reputation Builder. Ian Robb explains how you can keep on top of comments and even eliminate the inaccuracies.